Privacy Policy

1. Information we handle

Information stored on your device

The game saves progress, scores, unfinished shifts, tutorial status, coins, crates, unlocked and equipped paint, daily-order progress, and settings such as music, sound, haptics, and reduced motion. It also keeps local advertising reward receipts, timing limits, and any local diagnostic counters used by the app.

This information supports gameplay, restores preferences, and helps prevent duplicate rewards. The game does not automatically upload these local saves to a server operated by us. Your operating system may include app data in device backups according to your platform settings.

Information you send to support

If you use the in-app support form, we receive the message you enter and the installed app name in the message subject. The form does not require your name, email address, or phone number. Any personal information you include in the message is provided voluntarily. Please avoid sending passwords, payment details, or sensitive personal information.

Support submissions are processed through Formspree and routed to our support inbox. Formspree may process technical request information, including an IP address and request timing, to deliver the message and protect its service. If you email us directly, we also receive your email address and the contents of your correspondence.

Device and advertising information

When advertising services are used, Google Mobile Ads (AdMob) may collect and share IP addresses, advertising or other device identifiers, app and ad interactions, and diagnostic information. An IP address may be used to estimate a general location. These services use information for ad delivery, measurement, service operation, and fraud prevention, and for personalization where permitted.

The game does not request access to your contacts, camera, microphone, or precise device location for its gameplay features. It does not require a player account or social login.

2. How information is used

• Provide the game, save progress, restore unfinished play, and remember your choices.
• Track earned rewards and daily orders, and prevent duplicate claims.
• Deliver and measure advertisements, subject to applicable privacy choices.
• Handle support and privacy requests, troubleshoot problems, and protect services from abuse.
• Meet applicable legal obligations and resolve disputes.

Where a legal basis is required, processing may rely on providing a service you request, legitimate interests in maintaining and protecting the service, legal obligations, or your consent where required. You can withdraw consent through the available privacy controls; withdrawal does not affect processing that was lawful before it was withdrawn.

3. Advertising and consent

Switchyard Minute uses Google AdMob and may show advertisements, including optional rewarded ads. Core gameplay can be played offline; ads and support require a network connection. Choosing not to watch an optional rewarded ad does not prevent ordinary play.

Where required, Google’s User Messaging Platform presents privacy choices before ad requests are permitted. When available for your region or consent status, open Settings → Ad privacy choices to review or change those choices. You can also manage advertising identifiers and ad privacy settings through your device settings.

Choosing non-personalized or limited ads does not necessarily stop all data processing: information may still be used for contextual ad delivery, measurement, security, and fraud prevention. Available controls vary by region, device, and service.

Learn more in Google’s Privacy Policy and how Google uses information from apps that use its services.

4. Who may receive information

Information may be handled by the following providers when you use the relevant feature:

• Google / AdMob: advertising, consent management, measurement, diagnostics, and fraud prevention. Google and the advertising providers identified in applicable consent notices may process data under their respective policies.
• Formspree and email providers: delivering and storing support correspondence. See Formspree’s Privacy Policy.

We may disclose information when required by law, to respond to a lawful request, or when necessary to protect users, our rights, and the security of the service. If the business or game changes ownership, relevant information may be transferred subject to applicable law and appropriate notice.

We do not sell your support messages or local gameplay saves. Advertising-related processing may be subject to additional opt-out rights under local law; use the available ad privacy controls or contact us to exercise applicable rights.

5. Retention and deletion

Local game data: saves remain on your device until removed through your device’s app-storage controls, uninstallation, or applicable platform processes. Clearing app storage can permanently remove your progress, earned inventory, and settings. Device backups may remain separately and must be managed through your backup provider.

Support correspondence: messages are retained for as long as needed to handle the request, follow up on related issues, and meet necessary legal, security, or recordkeeping obligations. You can request deletion by emailing us. Information no longer needed for these purposes is deleted or anonymized, subject to applicable obligations.

Provider-held data: Google, Formspree, and other relevant service providers maintain their own retention practices. Clearing the game’s storage does not automatically delete information those providers have already received. Their privacy policies explain additional controls and request channels.

6. Your choices and privacy rights

You can choose whether to send a support message, watch a rewarded ad, or use the game offline. You can change available consent choices and device advertising settings, and remove local saves using your device’s app-storage controls.

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal information, restrict or object to certain processing, opt out of certain advertising-related sharing, or withdraw consent. You may also have the right to complain to your local data protection authority.

Send requests to shuvo4727@gmail.com with “Privacy request — Switchyard Minute” in the subject. We may ask for information reasonably necessary to verify and locate your request. Do not send identity documents unless specifically requested through an appropriate channel. We cannot remotely identify or erase a save stored only on your device.

7. Children’s privacy

Gameplay does not require a child to submit a name, contact details, or other personal information to us. Parents and guardians should supervise any support messages and review device and advertising privacy controls. Advertising providers may process device information as described above, subject to applicable consent and age-related restrictions.

If you believe a child has sent personal information to us without appropriate permission, contact shuvo4727@gmail.com. We will review the request and take appropriate steps to remove information we control where required.

8. Security and international processing

We use reasonable safeguards appropriate to the information handled. The in-app support form sends messages over HTTPS. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

Our advertising, support, and email providers may process information in countries other than the country where you live, including the United States. Privacy laws may differ between countries. Where required, international transfers are subject to applicable legal safeguards and the relevant provider’s transfer arrangements.

9. This page and external links

This policy page contains no advertising, analytics scripts, embedded third-party content, or cookies set by the page itself. If the page is hosted online, the hosting provider may process normal connection and security logs. Following an external link or opening your email app is subject to that service’s privacy practices.

10. Changes to this policy

We may update this policy when the game, its providers, or applicable requirements change. Updates will appear on this page with a revised date. Where required, we will provide additional notice or request consent for material changes.

11. Contact us